By Granite Gold

covered stains & damage

  • any household stains
  • human and pet biological stains (except perspirstion, hair and boy oils)
  • food and beverage
  • cosmetics
  • oil
  • chips, pitting and scratches
  • etches (dulling of surface caused by chemicals such as but limited to some household cleaners)
  • caulking, grout,and joint expansions
  • hard water marks and deposits

Remember to

  • read your plan carefully to understand what's covered (and not coverd) and
    how to get help when you need it. Question? call for answer now.
  • Blot stains with a clean, dry cloth before calling us, but don't attemt to clean the stain further until we give you specific instructions.
  • act fast because many stains and damage issues are isyour plan.
    You must call within 30 days of when the stain or damage occured.
  • call us at 888.574.8358 to request service. have your receipt and plan number handy.