By Granite Gold
covered stains & damage
- any household stains
- human and pet biological stains (except perspirstion, hair and boy oils)
- food and beverage
- chips, pitting and scratches
- etches (dulling of surface caused by chemicals such as but limited to some household cleaners)
- caulking, grout,and joint expansions
- hard water marks and deposits
- read your plan carefully to understand what's covered (and not coverd) and
how to get help when you need it. Question? call for answer now.
- Blot stains with a clean, dry cloth before calling us, but don't attemt to clean the stain further until we give you specific instructions.
- act fast because many stains and damage issues are time-sensitive...so isyour plan.
You must call within 30 days of when the stain or damage occured.
- call us at 888.574.8358 to request service. have your receipt and plan number handy.